ATRIM-GROUP PROTECTING CRITICAL INFRASTRUCTURE
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​E-learning and Skills Development Strategy
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  • ATRIM Frontline:  Introductory level e-learning courses for security and frontline employees  who depend on identification and other types of documents to make security and business decisions. Students are briefly introduced to affect [psych]] in keeping with their responsibilities.   
  • ATRiM Professional:  Advanced e-learning and webinars for skills development trainers and independent professionals serving critical infrastructure. There is more in-depth learning on the influence of emotions on perception, intuition, judgment and complex decision-making and prevention science. 
  • Workshops and webinars on Emotional Intelligence and Implicit Bias. This training is adapted to security needs.  
  • Advanced workshops on Ethical Interviewing Practice and Workplace Investigations. The information gathering skills developed with ATRiM Frontline are consistent with the information gathering skills required at this level of complexity. ​
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For more information and individual/group pricing, please contact Gary Hall at the  CONTACT US link.
 

ATRiM EDUCATION AND SKILLS DEVELOPMENT

​About ATRiM Frontline

​...false personation, identity fraud and other types of deception with documents
​Deception is at the epicenter of ruses with documents. Instruments of the ruse include fraudulent acquired, counterfeit blanks with stolen personal identifiers affixed, stolen/loaned identification in the wrong hands; and many other types of documents relied on to attest to the declarations and statements people make to organizations. 
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If your critical infrastructure relies on government and other accredited bodies issued identification at face value - even if authentic -  you are accepting the trade-offs made when they were issued. The value in Identification and other types of attestation documents is that they should point you to where some form of record would be held. But in and themselves, they tell you little. A sworn affidavit doesn't make something true, only that it has been sworn to be true.

This e-learning and our post courses frontline skills development strategy elevates the diligence of critical infrastructure beyond the aspirations of the U.S. "Red Flags Rules",  covering off on unattended to threats, and at very attractive prices. 

The combination of e-learning and post course skills development are uniquely designed to introduce baseline information gathering skills for developing higher level competencies as employees move into more complex responsibilities.  The latest version includes a module on implicit bias to counter poor judgments that are being made at critical infrastructure when countering personation and identify fraud is attended to employee responsibilities. 

ATRiM Frontline: Introduction to Effective Information Gathering© is for security and employees who:  
  • screen people for physical access to critical infrastructure
  • qualify people for a service (i.e. bank accounts, lines of credit)
  • approve entitlement to a benefit (i.e. social security number, Medicare, bank account, loans)
  • register people for a privilege  (i.e. driver’s licence),
  • who require full disclosure

Contact Gary Hall at the CONTACT US link for more details and volume price quotes

​About ATRiM Professional 

 ...advanced learning and certification for trainers and independent professionals serving critical infrastructure
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With years of experience as police educators and skills developers;  talk to us about our "train the  trainers" strategy. The model stems from experience in Central Europe and South East Asia transferring money laundering and criminal intelligence and in North America, design of the Police Training Office Program in North America endorsed by the United States Department of Justice.   

​This self-directed, adult e-learning is combined with post course webinars and workshop combination is supported by a comprehensive research manual on the personal qualities and competencies skills required at the point-of-contact. The strategy is to transfer the research and know-how behind the training to overseers of ATRiM Frontline skills development. It comes with a certification process. 

This professional level training is seamless with more advanced, ethical interviewing skills for high risk financial and business decisions (i.e. mortgages, business lending risks which could be catastrophic).  This level of training is consistent with the United Kingdom, P.E.A.C.E. model that was born out of an inquiry into information gathering, interviewing and interrogation errors made to police during the ethno-nationalist conflict in Northern Ireland from from the late 1960s to 1998.   

Retail Price: $895.00

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Emotional Intelligence

Science on emotional intelligence has hit main stream public and corporate consciousness since the middle of the 1990s. Affect (emotions) influences perception and informs intuition, time-sensitive judgment and complex decision-making. Whether an business executive or on the frontline, being emotional intelligent is increasingly important to any security strategy . EQ can be improved in everyone.  From a security perspective, the practice of mindfulness leads to higher levels of resiliency.  

​Level 1 Emotional Intelligence Workshop

This workshop offers professional-level development training and assessment tools for improving participants’ skills in emotional intelligence – SQ – competencies; including enhanced listening skills, self-awareness, conflict management, and self-control.  Clients with enhanced EQ in their organization are more successful in helping employees stay aware while performing repetitive tasks, attaining more accurate  perception of events happening in front of them, affecting better judgments and enhancing complex decision-making when under stress

Who Should Take This Course?
This course is created for supervisors of front-line employees, internal inquiries officers, auditors and civilian investigators

What is Emotional Intelligence?
Emotional Intelligence began as a new psychology of personal development in the late 1980s. It has since evolved into influential self-management, leadership, and conflict resolution strategies that provide a powerful method for enhancing personal and professional success. Our innovative Level 1 training that is built into ATRiM Frontline, is an introduction to the field and provides the building blocks for improving emotional intelligence competencies. This two-day training is intensive, hands-on, and will revolutionize employee’s performance and life-skills.

Participants learn:
  • How the science of EQ works
  • The powerful role of EQ in decisions and problem-solving
  • How to assess your self-awareness and daily listening skills
  • How to better read others in social situations and watch for behavioral cues
  • Tactics and strategies to enhance your EQ
  • Resolving conflict and influencing change

Type:                                   Personal Growth
Duration:                            2 days
Cost per Participant:       Ask about our corporate group rate

​Your instructor

​Gregory Saville is a criminologist and professional educator with years of emotional intelligence and meditation training experience. He has taught EQ to leaders; practitioners in a wide range of professions including police officers, military officials, educators and trainers; and front-line personnel around the world. Course participants have led organizations in many different professions from dynamic corporations to government, often working in high stress environments while launching innovative cutting-edge technologies to tackling disorder in high crime, gang neighborhoods
For more information and consultation contact us directly at:
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Contact: 
For more information on off location corporate courses and pricing, please contact Gary Hall at the  CONTACT US link.  

​Level 2 Emotional Intelligence (EQ) Mastery Course

Advanced and intensive professional development training for leaders, decision-makers, senior staff, and change agents wanting cultivate a high level of EQ (emotional Intelligence) mastery, 

EQ is the scientific measurement of emotional intelligence, as is IQ for cognitive processing.  Most competitors deliver high level lectures on emotional intelligence (storytelling). We provide techniques to assess it and improve it.

About this Course
Training at this advanced level not only assesses each participant’s own EQ strengths and weaknesses, but also how to assess that in others, especially employees and others in the work and personal environment
Emotional Intelligence began as a new psychology of personal development in the late 1980s and was popularized by authors like Daniel Goleman, Peter Salovey and others in the 1990s. It has since evolved into influential self-management, leadership, and conflict resolution strategies that provide a powerful method for enhancing personal and professional success

This week-long program helps each participant establish their own personal EQ change plan with strategies for social awareness, conflict resolution and management, self-awareness tactics such as meditation and self-reflection methods, inspirational leadership, and strategies for reading the group and improved listening. That plans, developed in conjunction with course instructors during the week, will list specific steps for EQ improvement and further growth. In addition, the plan will establish a personal network of mentors who will provide on-going support. The EQ network is one key for success. Even though the training ends, support in EQ personal development does not

Participants learn:
  • How the science of EQ works
  • How to develop an EQ change plan with strategies for EQ growth
  • How to establish and EQ mentorship network
  • The powerful role of EQ in decisions and problem-solving
  • Social awareness and EQ group temperature
  • Conflict resolution and management
  • Self-awareness tactics such as meditation and self-reflection methods
  • Inspirational leadership
  • Strategies for reading the group and improved listening
  • How to assess your self-awareness and daily listening skills
  • How to better read others in social situations and watch for behavioral cues

Type:                Personal Growth
Duration:        5 days
Cost:                 $1,750.00 per person

Your instructors

​Gerard Cleveland is an attorney and educational specialist with years of practice implementing and teaching EI. He has taught EQ around the world to a wide array of leaders in professions such as law, education, government, police, aboriginal and first-nations communities, and members of the community. Gerard has a background in education and co-developed, with Gregory Saville, the first-ever EQ training into Law Enforcement within a U.S. government funded training program called police problem-based learning. The method and techniques offered in this course is being implemented in over a hundred Canadian, American, and Australian police agencies, with a  recruit field training version written by the course facilitators called PTO, promoted in President Obama’s recent national white paper on policing in the 21st Century

Gregory Saville is a criminologist and professional educator with years of emotional intelligence training and meditation experience. He has taught EQ to leaders; practitioners in a wide range of professions including police officers, military officials, educators and trainers; and front-line personnel around the world. Course participants have led organizations in many different professions from dynamic corporations to government, often working in high stress environments while launching innovative cutting-edge technologies to tackling disorder in high crime, gang neighborhoods  ​

Advanced Information Gathering and Interviewing

ATRiM Frontline introduces information gathering and some basic skills for detecting when something might not be right about a person, or their story. Concerns are generally followed up on by more highly trained supervisors who in turn might call in internal inquiries officers. The ATRiM Group strategy is to make these seamless, beginning at the point-of-contact with information gathered in "pure version" - in the uncontaminated words of applicant/interviewee. Every ATRiM Group affiliate instructor adheres to the United Kingdom, PEACE model for investigative interviewing.  ​ 

Ethical Investigative Interviewing 

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​Overview
This advanced course is ideal for critical infrastructures such as health and the property and casualty insurance sectors making business decisions based on identification and other documents presented by clients. Participants learn how to conduct an interview in a dignified, way while obtaining all information accurately and completely that is necessary for making sound business decisions.
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Who Should Attend
This course is for government inspectors, regulators, insurance adjusters and inquiries officers handling concerns escalated by the front line employee/information gatherers for more in-depth review. It also offers advanced skill support for independent financial services professionals servicing the insurance industry, who have taken Information Gathering for Professionals and Reliability Assessment for Professionals

Course Content
  • The threats posed from dependency on ID and other Documents to do business with people
  • Historical and current practices in affirming validity and statement analysis
  • Criteria based content analysis, and reality monitoring
  • Exercises, video, and practical analysis of statement content
  • Methods of conversation management, and
  • The PEACE interviewing model (Preparing and planning; Engage and explain; Account, Clarify and challenge, closure & Evaluation)
The PEACE Model was developed collaboratively in the early 1990’s by police and psychologists in England and Wales. It was conceived as a way to stem the proliferation of false confessions that were resulting from an accusatory style of interviewing.
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Instructor:           Dana (Rick) Rodden
Type:                      Skills Development 
Duration:              3 days
Price:                     Based on number of participants and location​

Workplace Investigations

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Overview
This introductory course is for corporate drafters of policy and students entering the field of civil inquiries, as juxtaposed to criminal inquiries. The course covers a range of issues that can occur in the workplace and explores how to prevent, detect, quantify and respond to such occurrences. This training is based on empirical academic research and best practice models  specifically scoped for the non-law enforcement investigators. 

​Course Content

By the end of the course delegates will be able to explain and demonstrate:
  • An understanding of the conditions under which effective communication occurs
  • Knowledge of the principles and practical application of a range of conversational techniques
  • The advantages of adopting a strategic approach to the search for investigative important information
  • The importance of effective planning to inform the information gathering process
  • The use of appropriate analysis techniques to inform a tactical approach to the conversation
  • A range of effective questioning and listening skills with employees sensitivities in mind
  • The ability to deal with all forms of active and passive resistance
  • Knowledge of the basic 5 areas of behavioral analysis and how to apply this within the context of a conversation based interview
Who Should Attend
Suitable for any internal interview by compliance officers, auditors, inspectors, HR directors, corporate risk managers in the health and property and casualty insurance sector, and anyone else responsible for undertaking investigative interventions in formal and informal settings.

Instructor:          Bob Pointer 
Type:                    Group Participation Skills Training
Duration:             2 days
Costs:                  Based on number of participants and location   


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  • HOME
  • About
    • OUR TEAM
    • Our Services and Mindset
  • Services
    • Anti-Terror & Other Crime Risk Assessment
    • Insider Threats
    • Healthcare Abuse & Fraud
    • Education & Training
    • Prevention Science Consulting
  • CONTACT US